Earlier this month it was reported that some iPhone users were losing their notes in the Notes app after accepting Apple’s updated iCloud terms and conditions.
MacRumors reports Apple has more or less acknowledged this issue in a new support document, outlining the steps to follow if your iCloud notes are not appearing on your iPhone, iPad, or Vision Pro.
If your iCloud notes aren’t appearing on your iPhone, iPad, or Apple Vision Pro, follow these steps.
1. Open the Settings app and tap your name.
2. Tap iCloud, then tap Notes.
3. Make sure Sync this [device] is on, then check the Notes app.
4. If you still don’t see your notes, restart your iPhone, iPad, or Apple Vision Pro. After restarting, check your settings again.After these steps, your iCloud notes should appear and start syncing again on devices signed in to the same Apple Account. When syncing completes, content previously synced to iCloud should appear.
Apple made some minor changes in its iCloud terms and conditions back in September. The issue with notes disappearing soon began being reported, and the issue has continued to affect iPhone users since then.
In another iCloud terms and conditions issue, some iPhone, iPad, and Vision Pro users are receiving a “Cannot Complete Action” error message when trying to accept the updated iCloud terms and conditions. In another new support document, Apple tells affected users to update to the latest version of iOS, iPadOS, or visionOS and try again.