Apple today announced that its usual extended return policy is now in effect for the 2023 holiday shopping season.
In the United States, Canada, the UK, Australia, and select other countries, most items purchased between November 3, 2023 and December 25, 2023, may be returned through January 8, 2024:
Holiday Return Policy
Eligible products at the Apple Store Online that are received between November 3, 2023 and December 25, 2023, may be returned through January 8, 2024. Please note that all other terms and conditions provided in the Apple Store Online Sales and Refunds Policy are still applicable with respect to such products purchased. iPhone purchases that are carrier-financed with T-Mobile are not eligible and are subject to standard return policy. All purchases made after December 25, 2023 are subject to the Standard Return Policy.
The extended return policy applies to most products sold by Apple, including the iPhone, iPad, Mac, Apple Watch, HomePod mini, Apple TV, AirPods, accessories, and more.
There are some items, however, that are ineligible for return, including:
- Opened software
- Electronic Software Downloads
- Software Up-to-Date Program Products (software upgrades)
- Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store & iTunes Gift Cards)
- Apple Developer products (membership, technical support incidents, WWDC tickets)
- Apple Print Products
In some countries like Italy, Spain, and Japan, there is a longer extended return policy in effect, with most items purchased between November 3, 2023 and January 6, 2024 may be returned through January 20, 2024.
For more details, visit Apple’s returns and refunds page.
