Microsoft is working to fix a problem with its Outlook email service that is affecting users in the United States who report issues when accessing, sending, or searching emails.
Microsoft says that it has “applied mitigation throughout the affected infrastructure, and we’re starting to see gradual recovery,” although there are still some sporadic reports of issues accessing email.
We've applied mitigation throughout the affected infrastructure, and we're starting to see gradual recovery. For more updates, please see EX512238 and TM512245 in the admin center.
— Microsoft 365 Status (@MSFT365Status) February 7, 2023
DownDetector shows that reports by users trying to access the platform peaked around 11.00 p.m. Eastern Time, with incidents lessening in the early hours of Tuesday.
“Users primarily hosted in the North American region attempting to access Outlook.com may be unable to send, receive, or search email. Additional functionality such as Calendar consumed by other services such as Microsoft Teams would also be affected,” said Microsoft in an update on its status page.
The company tweeted that a “recent change” was “contributing to the cause of impact.”
We’ve confirmed that a recent change is contributing to the cause of impact. We’re working on potential solutions to restore availability of the service. Refer to EX512238 or https://t.co/nEuSQarMf3 for more detailed information.
— Microsoft 365 Status (@MSFT365Status) February 7, 2023
(Via MacRumors)