Apple has implemented a new repair policy for the sixth-generation iPad mini that allows repair techs to replace the device’s battery without being given a replacement iPad mini.
Until now, if an iPad mini owner had issues with the tablet’s battery, Apple Stores, authorized service providers, and repair centers would give those customers a replacement device instead of simply swapping out the battery in the iPad. As of Tuesday, September 26, iPad mini 6 customers will be able to get only their battery replaced at repair centers without needing to be given a whole unit replacement (WUR). (On eligible minis.)
Currently, the new policy applies only to the sixth-generation iPad mini. However, Apple may apply the new policy to other iPad models in the coming months.
The new policy could actually be a disadvantage for some iPad owners with devices that are scuffed, cracked, dented, or showing other flaws. Previously, users would receive a replacement device for battery issues, meaning dents, cracks, and such were gone when they received the replacement device.
The new repair policy means that since the battery is now allowed to be replaced, the damage and defects on their device will remain in place.
Currently, the new policy is only being implemented at repair centers worldwide and not at Apple Stores or authorized service providers.