Just ahead of the Apple Music launch later today, some iTunes Match users are reporting problems with the service that involve duplicates or bad metadata in users’ libraries.
Reported issues can range from trouble downloading or streaming songs to split albums, duplicate artists and playlists, or simply inaccurate metadata and album art. So far problems appear to be limited mostly to people trying to browse their libraries from an iOS 8.3 device or an Apple TV, as people with earlier versions of iOS or listening on their desktop are often unaffected.
The issues affect both music that was uploaded from users’ personal collections, as well as music purchased from the iTunes Store. Apple support staff haven’t as yet come up with a solution for the problem.
It’s not for certain, but some of the issues could be related to Apple’s working to integrate the Apple Music and iTunes Match backends. Apple describes the two services as “independent but complementary.” PC and Mac users have also complained of being unable to connect to Match from their computers.
Apple is due to release new versions of iOS and iTunes later today, which may fix the issues, in addition to offering Apple Music support.
