Users needing help with their Apple products now have the option to schedule Genius Bar appointments at their local Apple store via the company’s updated Support website. User were previously required to navigate to their local Apple store’s webpage to make an appointment.
The new option, first spotted by 9to5Mac, is presented after a user defines what kind of problem they’re having with a particular product. Users are then prompted to enter their location and are given a choice of what Apple Store they’d like to visit. However, the option isn’t available for all issues. For example, users having battery issues with an iPad can make a Genius Bar reservation while users looking for help manually syncing their iPad to iTunes cannot.
Apple has recently been revamping their online support presence, redesigning its AppleCare website, and chat capabilities.
