Apple Investigating Mac OS X 10.7.3 Application Crashing Issues

Following the recent Mac OS X 10.7.3 update released by Apple, users have been reporting applications crashing, with “CUI” being stamped on the error messages (as shown below). Apple has already launched an investigation, sending an email out to a Mac OS X 10.7.3 test group, 9to5Mac reports.

Apple’s statement in the email read:

We would like to know if you have experienced an issue after updating to 10.7.3 characterized by the following: Applications crash or quit on launch, The term “CUI” and other graphic anomalies appear in dialogs and windows. If you have encountered this issue please submit a bug report. Be sure to include the following with your report: Install logs, system logs, a full System Report.

There has been no timeframe set for the fix, no any indications as to how Apple plans to do it, however 9to5Mac has found a way to workaround the issue. Try this at your own risk as I haven’t tested it myself.

If all fails, the last resort involves booting into a Lion Recovery partition on a boot volume or USB stick:

– Boot into the Recovery partition by holding down the Option key at startup.
– Choose “Disk Utility” from the Menu bar and mount the combo installer image file
.
– Choose “Terminal” from the Menu bar and run “installer -pkg /Volumes/Mac\ OS\ X\ 10.7.3\ Update\ Combo/MacOSXUpdCombo10.7.3.pkg -target /Volumes/Macintosh\ HD” (Change the target to reflect the startup volume’s name.) Be patient, as it can take up to 15 minutes or more to apply the combo update.
– Run “reboot” and you are done.

If you do not have the combo installer at hand, follow these steps after booting into the Recovery partition and before executing Terminal commands:

– Select “Browse for help online” to launch the Safari browser
.
– Visit http://support.apple.com/downloads/ and download the 10.7.3 combo update [direct link].

- Quit Safari after the combo installer is successfully downloaded.
– Open Disk Utility from the Menu bar, choose “Open Disk Image” from the File menu and select the combo installer from where you saved it.
– Quit Disk Utility after the volume is mounted and apply the aforementioned Terminal commands.

J. Glenn Künzler

Glenn is Managing Editor at MacTrast, and has been using a Mac since he bought his first MacBook Pro in 2006. He lives in a small town in Utah, enjoys bacon more than you can possibly imagine, and is severely addicted to pie.